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BLUETTI

BLUETTI

www.bluettipower.com
What is your customer experience with BLUETTI?

BLUETTI Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BLUETTI has 3.6 star rating based on 12 customer reviews. Consumers are mostly neutral.

  • 50% of users would likely recommend BLUETTI to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't buy it if it like mine", "Buy from Bluetti Power OUTSTANDING", "Excellent", "Excellent", "Don’t buy this product, it is a very poorly functioning product.".

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Media from reviews

BLUETTI - MC4 connecteur missing a portion help plz
BLUETTI - My unit EB3A will not recharge after one use, getting the run around from the...
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customer service service customer part facts inventory phone eb3a charger connector
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Rosalind S Qbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Miguel De Abona, Canary Islands

Resolved: My unit EB3A will not recharge after one use, getting the run around from the techs who don’t respond.

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BLUETTI - My unit EB3A will not recharge after one use, getting the run around from the...
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Updated by user Apr 17, 2025

Company fixed the issue and I have been provided with apology. I was given return lables and advised that they would replace the item.

This was last week on Friday. The company has no contacted me yet.

Original review Mar 31, 2025

This EB3A was used one time to run a lamp during a blackout. It was brand new, purchased on 1/17/2025 from Amazon Prime.

It will not recharge through AC, DC, or solar.

I have attempted several times to get the issue resolved, but so far, there has been no response from Bluetti as to how they will solve this problem, even though the unit is still under warranty. All I want is a new unit that works.

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Loss:
$267
Cons:
  • Cons

Preferred solution: Give me another unit that will work . I will return this defective one one anytime the company wants it back.

User's recommendation: Don’t buy this product, it is a very poorly functioning product.

Tyre Axr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Power bank weak wont run. Nothing befor6 it dead

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I plug in a new 3 speed fan 9 inch car fan run it about one minute unplug in plug in a phone power bank charge it When I started bluetti eb3a was on 99 % when the little anker phone bank was fully charged bluetti was on 47 %don't do

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User's recommendation: Don't buy it if it like mine

Resolved
Raymond L Ent

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I can’t find nobody to talk to me about what I purchased.

I just wanna talk to a person so I could be explained to a couple of things that works there and help me decide on a purchase of a another item in their inventory, but I want to talk to them to the people that sell it and make it

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Warrick Bba

MC4 connecteur missing a portion help plz

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BLUETTI - MC4 connecteur missing a portion help plz

Ordered a Bluetti 180 & the charger , going camping just discovered MC4 connector is missing, lmk if this was this part included in original order?

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User's recommendation: Excellent

Anonymous

Interested in generator very informative

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Interested in facts about which Bluetti to purchase very informative did purchase one on Amazon best price

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Anonymous

Very bad customer service

not only slow shipping but customer service is extremely bad. take forever to get answer from them and received a defective product. I will never buy their product again and my review on my you tube channel will reflect this.buy something else

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Anonymous
map-marker Indianapolis, Indiana

Excellent customer service, my husband had failed to locate his solar connector part to our set up

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Solved100%

Thank you

Bluetti Power

We are so happy we watched a youtube site and found you, we ordered the BluettiPower 180 & the Charger outstanding set up for us

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User's recommendation: Buy from Bluetti Power OUTSTANDING

Warrick Bba

Need help

Need part, help

Part missing plz answer all calls are being disconnected, help

Thank you for our Bluetti Power 180

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User's recommendation: Excellent

Anonymous
map-marker Winnemucca, Nevada

Need to buy solar panels for my Blueetti solar generator

You can never get a hold of love customer service agent to ask questions about their products. Try to call with secret codes and live chat in the internet not a live person on the phone too many hurdles to go through,

Then when you go on their inventory and your reading facts, yet you still have questions when your spending $1,000.00 of dollars and yet you go to buy and all the products are sold out, solar panels the buisness they are in !

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User's recommendation: You haa as be to buy on line with there facts because you’ll never get a simple conversation on the I phone

Robert E Gzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dealing with a call center in the Phillipines on a high priced system is not good .

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Updated by user Aug 12, 2024

It is in progress

Original review Aug 05, 2024

Not very good , no real human explanation of repair fix on a very expensive electronic device. This item leaves me stranded and helpless with no in country repair facilities .

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Manuel S Eqb

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Verified Reviewer

Working solution

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my bluetti max200 lost battery - from 100 to 66% in a few minutes and then down. I got a possible solution which I am currently checking but seems to work Like

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Anonymous
map-marker Portland, Oregon

Address change

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I simply ordered a product from bluetti and I realized when the item was going to be sent to my home in Texas that I'm going to be gone for that entire month and I'll be in Michigan. I simply want the item to be shipped to Michigan instead. That is all thank you

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Donoven Wus

Want to purchase AC 200

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Bad customer service, no payment terms. Such a shame, product looks good. Looking for other alternatives.

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Vivek Mgi

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Verified Reviewer

I WISH I NEVER BOUGHT THIS THING YOU CAN NEVER GET NOBODY TO TAKE CARE OF YOU WHEN THE STUFF DON'T WORK PAY IT ALL THIS MONEY FOR NOTHING Fail me AT THE TIME WHEN I NEED IT

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F BLUETTI 2K FOR A PIECE OF SHI_BullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshitBullshit HATE HATE HATE HATE HATE HATE hate hate hate hate hate hate THIS PRODUCT

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User's recommendation: REFUND

John Wayne S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dealer wont live up to his word.

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First of all Bluetti Customer Service has a new phone number (1-80*-***-****)

Secondly they didn't answer the call, "leave your name and number, and we'll get back to you" thus far that's a big goose egg?!

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User's recommendation: Beware, dealers won't do what they say they'll do.

Anonymous
map-marker Arlington Heights, Illinois

Technical questions

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Cant charge my ac300 from the Grid its comes back 008 over current protection but I check the outlets that I plugged in ,118 volts 0n each and also when I turn the ac outlets on the ac300 it also comes back 008 error

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